Media Type 4mm DAT320 is not listed within BE 2010 and BE 2012.
Problem
Backups of volume D fail with the error listed below when using Backup Exec System Recovery (BESR) 2010.
Backups of other volumes (i.e. C) are successful.
Error
High Priority Error: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of Store (D:\).
Error EC8F03EA: Cannot create a virtual volume image of the selected drive.
Error EBAB03E9: Internal Application Error: Memory Access Violation c0000005:
Application tried to read memory at 00000000. 0xEBAB03E9 (Backup Exec System
Environment
Windows 2008 R2
Solution
Currently there is no workaround to this issue.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Problem
Redirected restores of individual documents from SharePoint GRT (Granular Restore Technology) backups are successful with zero bytes restored.
The same documents can be successfully restored when doing a restore back to the original location. The entire contents of the document is restored in this scenario.
Environment
SharePoint 2007
Workaround:
Perform restore back to original location on SharePoint server.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
In Backup Exec 2012, launching “Install Options and Licenses on this Backup Exec Server” takes a long time to be launched. It takes about 20 minutes (or even more) to launch this wizard.
For more details please refer to the following article:
If 'Hardware' is chosen as 'Encryption Type' for Oracle database backups, the backup data is not encrypted. The 'Data Encryption' field on the properties page of the backup set shows 'No'.
This issue is currently under investigation by Symantec Corporation. For more information please check the following article.
http://www.symantec.com/docs/TECH196270
Problem
Remote Agent for Macintosh (RAMS) is crashing at random intervals during backups. The agent crash is inconsistent (i.e. can occur after 200MB or after 7TB of data has been backed up).
Error
V-79-57344-65297 - The Linux or Unix resource is not responding. Backup set canceled.
Final error: 0xe000ff11 - A communications failure has occurred with a Linux or Unix resource.
Final error category: Resource Errors
Environment
Mac OSX 10.6.4 - 10.6.8
Solution
At the time of writing, there is no workaround available.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Unable to restore individual files and folders from a Granular Recovery Technology (GRT) enabled backup of a VMware guest machine if the backup set is duplicated to tape with hardware encryption. The 'Encryption Key Not Found' error window pops up when selecting the encrypted backup set in the Restore Wizard.
This issue is currently under investigation by Symantec Corporation. For more information please check the following article.
http://www.symantec.com/docs/TECH196449
Backup job targeted to Deduplication folder shows incorrect device name for storage device as “Tape drive 000x” under Device and Media Information in backup job log. The jobs complete successful and looks like this is just a cosmetic issue reporting incorrect device name in job log.
For more details please refer to the following article:
Problem
When doing a 'By drive' backup in Symantec System Recovery Management Solution (SSR-MS), the entries for the System Reserved partition (0-1) on Windows 7 and Windows 2008 R2 are not correctly grouped together as the other volumes are. The screenshot below is an example of this.
Environment
Windows 7
Windows 2008 R2
Solution
The only workaround currently available is to manually select each entry for the System Reserved partition (0-1) when doing a 'By drive' backup in SSR-MS.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
This issue will not be addressed, please see the technote for more information.
Duplicate Backups of NDMP data with Verify enabled, fail with '0xe000fe29 - Authentication failed on connection to the server' during the Verify stage.
This occurs when duplicating to tape or disk.
If Verify is turned off, the duplicate backup completes successfully.
Optimized duplication job would get stuck with a “Device Paused” status.Due to this condition, other backup and opt-dup jobs running would also get stuck and does not continue to run unless the problem job showing “Device Paused” is canceled.
For more details please refer to the following article:
Please see http://www.symantec.com/docs/TECH197343
"Storage Trending" column under Storage tab will show incorrect disk capacity information message verbiage for disk storage device in BE 2012 installed in German language on a German Operating System. "Der aktuelle Speicher reicht nicht aus" which means "The current memory is not enough" message is displayed under "Storage Trending" column for disk storage.
For more details please refer to the following article:
Following a successful Sharepoint 2007 GRT backup to Tape or Backup to Disk folder, an attempted redirected restore of Sharepoint documents, to a local folder, fails and causes the Backup Exec Remote Agent to crash.
Restore job fails with '0xe000ff14 - A communications failure has occurred with a Sharepoint resource.'
This issue is currently under investigation.
| Problem
When attempting to convert a system image file using the Symantec System Recovery Physical to virtual (P2V) conversion utility, systems running Microsoft® Windows Server® 2008 Standard Version 6.0.6002 Service Pack 2 32-bit to a Hyper-V guest system results in a guest system that fails to detect its network card, integration services fail to start, and the Hyper-v Manager does not report the guest's heartbeat. This does not appear to occur using other 3rd party converting utilities for this system as well as using the Symantec System Recovery Physical to virtual (P2V) conversion utility on images created from different Windows operating systems. |
| Error
On some virtual guests, upon initial boot, the following error had occurred: "virtual adapter not found" |
Environment
|
| Cause
Issue is under investigation |
| Solution
(Workaround) - Manually enable the, 'Detect Hal,' check box within the System Configuration utility:
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers. NOTE: |
Optimized duplication or duplicate to tape backup from a client side dedup backup of a 32-bit RADA client fails with a “Backup Storage read/write error has occurred” error. If a server side dedupe backup job is attempted then the optimized duplication or duplicate to tape job complete successfully.
For more details please refer to the following article:
GRT or NON-GRT backup of Exchange 2003 server to Backup to Disk runs very slow if AOFO option is not enabled. If AOFO option is enabled then the same (GRT or NON-GRT) backup job of Exchange 2003 will complete preety soon.
For more details please refer to the following article: